Commercial | Outsourcing
In the face of the constantly evolving commercial environment and fierce competition, businesses are adapting to client demands for faster and more cost-effective solutions. The emergence of new technologies and processes enable businesses to deliver better results by changing the way they source supplies.
Our experience
Whether it is traditional outsourcing, business process outsourcing ("BPO") or knowledge process outsourcing ("KPO"), we understand that successful outsourcing projects turn on cooperation and good working relationships, and not on point-scoring in contract negotiations. Our extensive experience in acting for clients, whether for the supplier or for the customer, help us understand the concerns of both sides, and identify and focus on the key issues and risks with a view to arriving at solutions that are practical but protect the interests of our client.
Examples
Our clients span a wide range of industries, from providers of software and outsource solutions, call-centre-management systems, payment technology, ERP, KPO and BPO on the supplier side, to prestigious professional members' organisation, international furniture sellers and global media companies on the customer side. We advise on:
- outsourcing agreements
- supply-chain-management agreements
- enterprise resource planning system licences
- managing related employment risks
- supply of software to business process outsourcers
- cloud issues
- integration issues
Related Expertise
Our Team
News & Insights
Final part 6 of Sharon Zachariah, Commercial, Technology and Data Protection Partner series sharing tips on commercial contracts and why you should not do it yourself!
Part 5 of Sharon Zachariah, Commercial, Technology and Data Protection Partner 6 week series sharing tips on commercial contracts and why you should not do it yourself!
Part 4 of Sharon Zachariah, Commercial, Technology and Data Protection Partner 6 week series sharing tips on commercial contracts and why you should not do it yourself!
Part 3 of Sharon Zachariah, Commercial, Technology and Data Protection Partner 6 week series sharing tips on commercial contracts and why you should not do it yourself!
Last week, Sharon Zachariah, Commercial, Technology and Data Protection Partner launched a 6 week series sharing tips on commercial contracts and why you should not do it yourself!
Our Consultants examine these new requirements and offer insights into effective ESG strategies.
The Economic Crime and Corporate Transparency Act (the “Act”) has introduced a number of reforms to Companies House in March this year. One of the Act’s aims is to improve corporate transparency and enhance the role of Companies House.
In our latest review we reflect on some notable developments and trends in UK corporate and commercial law.
It is very likely that you will have heard of such terms as ‘crypto-currency’, ‘blockchain’ and ‘bitcoin’. Despite a growing awareness of the sector, there are many who do not understand what crypto-assets entail or, perhaps more pertinently, its applications and implications.
With the ongoing impact of the COVID-19 pandemic, many regular office goers are adapting to remote working for the foreseeable future. This rapid, unprecedented shift has highlighted multiple ways companies are struggling to maintain not just business continuity, but also their data security and privacy obligations.
UK insurance and financial services businesses operating in the EU are due to lose their right to passport their Regulatory authorisations to another EU State on 31st December 2020.
It is vital that you review the key terms of your business or organisation’s existing contracts and those which it may be planning to enter into in preparation for Brexit.
A secondary buyout (SBO) involves the sale of a group (the target) by a private equity fund and the target’s management team to a company (newco) funded by a new private equity investor in conjunction with the management. The SBO has become a popular exit route for private equity funds.
There has been much speculation on what will happen to European IP rights in the UK following Brexit. Rights holders now have greater clarity following the publication of the draft withdrawal agreement under negotiation between the UK and the EU. Here is a brief synopsis of the main points agreed so far.
The enhancement of e-commerce is one of the important policy issues within the European Union. This guide examines the laws covering e-commerce across multiple jurisdictions including the options to resolve disputes should they arise.